dd111 Terms and Conditions

1 General Introduction and Acceptance

These Terms and Conditions ("Terms") apply to the dd111 platform and all related services. By visiting the dd111 website, creating an account, or playing any game, you are considered to have fully accepted these Terms.

If you do not agree with any part of these Terms, please refrain from using the dd111 platform. These Terms will be interpreted in accordance with applicable laws of Bangladesh.

dd111 reserves the right to modify these Terms at any time. Users will be notified in advance on the site or by email for significant changes. Continued use of the platform after changes have been made will be considered acceptance of the revised Terms.

2 Eligibility and Account Registration

2.1 Age Requirement

You must be 21 years of age or older to participate on the dd111 platform. This platform provides services only to those aged 21 and above. Participation by any minor is strictly prohibited and any such account will be closed immediately.

2.2 One Account Policy

Each person may open only one account. If a single person is found to hold multiple accounts, those accounts will be closed and all accumulated bonuses may be forfeited.

2.3 Accuracy of Registration Information

You must provide true, complete, and accurate information when opening an account. Providing false or misleading information may result in account cancellation. dd111 may request necessary documents to verify identity at any time.

2.4 Account Security

It is your responsibility to keep your account login credentials (username and password) secure. Any unauthorized access to your account must be reported to dd111 immediately.

3 Deposits, Withdrawals and Payment Policy

3.1 Accepted Payment Methods

dd111 currently supports the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (including major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank). Deposits through methods not listed will not be accepted.

3.2 Minimum Deposit and Withdrawal

• Minimum deposit amount: ৳300 for each payment method.
• Minimum withdrawal amount: ৳1,000.
• Withdrawal funds are generally processed within 15 minutes to 2 hours. In exceptional cases, delays may occur if identity verification is required.

3.3 Deposit Responsibility

Users must deposit using their own funds and the payment method must be registered in their own name. Use of third-party funds is strictly prohibited.

3.4 Withdrawal Conditions

Before processing a withdrawal request, dd111 may verify your identity and the authenticity of your payment method. A national ID card, passport, or other documents may be requested for verification.

4 Bonuses and Promotional Offers

4.1 Welcome Bonus

dd111 offers new users a 100% first-deposit bonus of up to ৳15,000. For example: depositing ৳1,000 gives you a ৳1,000 bonus for a total balance of ৳2,000; or depositing ৳32,000 gives you the maximum ৳15,000 bonus for a total balance of ৳47,000.

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15 times the bonus amount. Example: ৳1,000 bonus × 15 = a total of ৳15,000 must be wagered to withdraw the bonus funds. Wagering is calculated on the bonus amount only, not on the combined total of deposit + bonus.

4.3 General Bonus Terms

• Bonus funds may only be used on games operated at dd111.
• Funds earned from bonuses cannot be withdrawn until the wagering requirement has been completed.
• dd111 reserves the right to modify or cancel the terms of any promotional offer.
• If evidence of obtaining bonuses through fraudulent means is found, the bonus and related winnings will be forfeited.

5 Gaming Rules and Fair Play Policy

5.1 Fair Play Commitment

dd111 is committed to ensuring fair play as a safe and reliable platform. Our game providers, such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and other reputable providers, use independently audited Random Number Generators (RNG).

5.2 Prohibited Activities

The following activities are strictly prohibited and may result in account cancellation:

• Hacking, cheating, or any form of technical manipulation of gaming software.
• Operating an account through bots, automated software, or artificial intelligence.
• Bonus abuse or gaining unfair advantages through multiple accounts.
• Entering into fraudulent arrangements with other players.
• Money laundering or transactions involving illegal funds.

5.3 Technical Issues

If a game is interrupted due to server failure, disconnection, or any other technical error, dd111 will determine the outcome based on the game provider's records and, where applicable, relevant adjustments may be made to the account.

6 Sports Betting Rules

6.1 Betting Markets

dd111 offers betting on various sports including cricket (BPL, IPL, T20 World Cup, ICC tournaments), football, and kabaddi. For example, you can bet on various markets in a Bangladesh vs India match, such as a win for either side or a draw.

6.2 Reasons for Bet Cancellation

Bets may be cancelled in the following circumstances and the stake will be returned:

• If an event is cancelled or rescheduled.
• If an offer is published in error or incorrect odds are shown due to a technical fault.
• If the result is affected by a change in organiser rules.

6.3 Live Betting

Odds may change quickly while betting on live events. A bet is not final until it is confirmed. dd111 accepts confirmed bets at the applicable odds.

7 VIP Program and Rewards

dd111 has three VIP tiers: Bronze, Silver, and Gold. Weekly cashback benefits are available at each tier:

• Bronze: up to 0.3% weekly cashback.
• Silver: up to 0.5% weekly cashback.
• Gold: up to 0.8% weekly cashback.

You can advance to higher VIP tiers through regular active participation. Cashback is added to your account at the end of each week. VIP benefits are subject to change at dd111's discretion.

8 Responsible Gaming

dd111 places the highest priority on responsible gaming. Gaming is entertainment, not a means of earning income. We encourage users to set their own limits.

• Users can set their own deposit limits, loss limits, and session time limits.
• If you feel there is a risk of gaming addiction, you can contact us to request that your account be temporarily or permanently closed.
• For more information, visit our Responsible Gaming page.

9 Privacy and Data Protection

dd111 uses SSL encryption technology to keep your personal and financial information secure. We do not sell your information to third parties. For a detailed description of how data is collected and used, please read our Privacy Policy.

By registering an account, you give dd111 permission to send necessary promotional communications. This permission can be withdrawn at any time.

10 Account Closure and Restrictions

10.1 Account Closure by User

You can request to close your account at any time by contacting our support team. Any eligible withdrawable balance will be returned before the account is closed.

10.2 Account Suspension or Cancellation by dd111

dd111 may suspend or close an account for the following reasons:

• Violation of any clause of these Terms.
• Failure to complete identity verification or providing false information.
• Suspicion of fraud, money laundering, or other illegal activities.
• Operating multiple accounts or bonus abuse.

11 Limitation of Liability

dd111 makes every effort to operate a safe and reliable platform. However, dd111 accepts no liability for the following:

• Loss caused by internet disconnection or third-party technical failures.
• Unauthorized access to an account due to user negligence or failure to protect information.
• Financial loss due to market fluctuations or event outcomes.
• Games being temporarily unavailable due to unforeseen technical or server issues.

12 Complaints and Dispute Resolution

If you have a complaint or dispute, please contact our support team first. dd111 provides support seven days a week, 24 hours a day via live chat and email:

• Live Chat: available 24/7 directly through the site.
• Email: [email protected] (in Bengali and English)

dd111 will try to resolve complaints as quickly as possible. If a resolution cannot be reached through mutual discussion, the matter may be referred to the relevant legal authority.

13 Intellectual Property Rights

All content on the dd111 website — logos, designs, text, graphics, software — is the intellectual property of dd111 or the relevant licensor. Reproduction, distribution, or modification of any content without written permission is prohibited, except for personal, non-commercial use.

14 Changes to Terms and Validity

These Terms form the complete agreement between dd111 and the user and replace any prior oral or written understandings. If any clause is found to be unenforceable, the remaining Terms will remain in full effect.

dd111 reserves the right to make minor edits without notice and significant changes with appropriate notice. The latest version of the Terms will always be available on this page. You are advised to check this page regularly.

For any questions about these Terms, visit our FAQ page or contact the support team directly.